CALLS TO JAPAN FREE FOR TIME WARNER CABLE CUSTOMERS
Many of the communities Time Warner Cable serves have customers worried about family, friends and colleagues in Japan. As a result of the events that took place on March 11, 2011, we have seen an increase in the number of calls made by our customers to Japan. All direct dial calls placed using our Digital Home Phone service to Japan will be free through April 15, 2011. This program includes both residential Digital Home Phone and Business Class Phone customers and will be retroactive for all calls starting on March 11, 2011.
Digital Home Phone Customers who are making calls to Japan during the eligible period do not need to make any changes to their accounts in order to take advantage of this program. This program will cover any Time Warner Cable Digital Home Phone and Time Warner Cable Business Class Phone subscriber making a direct call to Japan. Calls to operators or directory assistance will continue to be charged at the usual rate.
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